Terms of service

Welcome to Bagsmith Essentials.

Throughout these Terms of Service, the terms "we", "us" and "our" refer to Bagsmith Essentials. We operate this website and online store, including all associated content, features, tools, services and products made available through it, with the aim of providing you with a tailored shopping experience (the "Services").

Our store is powered by Shopify, which provides the technical infrastructure enabling us to offer the Services.

These Terms of Service, together with any policies referenced within them, define the conditions under which you may access and use the Services, as well as your rights and obligations when doing so.

Please read these Terms carefully before using the website, as they contain important legal information, including provisions relating to liability, disclaimers and your rights as a user.

By accessing or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should discontinue use of the website and Services.

Section 1 – Access and Account

By using the Services, you confirm that you are of legal age in your country or jurisdiction of residence, or that you are of legal age and have authorised any minor under your responsibility to use the Services on your devices.

To access certain features, place orders, or use the store, you may need to provide information such as your email address, billing details, payment information and delivery address. You agree that all information you supply is accurate, current and complete, and that you hold the authority to provide it.

You are responsible for keeping your account login details secure and for everything that happens under your account. Accounts cannot be sold, transferred, licensed or given to third parties.

Section 2 – Products

We make a genuine effort to display our products and services accurately on the website.

However, minor variations can happen due to display settings, photography lighting, or production differences. These variations are not defects and do not qualify for refunds.

We may modify, update or remove product information at any time without advance notice, and may discontinue items or restrict stock when needed.

Section 3 – Orders

Placing an order through the website is an offer to buy the selected product(s).

Bagsmith Essentials has the full discretion to accept, decline, limit or cancel any order. An order is confirmed only after payment is successfully processed and confirmation is sent.

We ask that you review your order thoroughly before finalizing checkout. Once confirmed, making changes or cancelling may not be possible.

If we cannot process an order, we will reach out using the information you provided.

All returns, refunds and exchanges follow our Refund Policy.

By submitting an order, you confirm that the products are for personal use only and not for resale or commercial activity.

Section 4 – Prices and Billing

Prices and offers on the website can be updated at any time without notice.

The price that applies is the one shown when you confirm your order and will appear in your confirmation email.

Unless stated otherwise, prices may exclude delivery charges, handling fees, customs duties or import taxes.

You agree to provide correct and current billing and payment information and to update it as needed.

When you submit payment, you confirm you are authorised to use that payment method.

Section 5 – Shipping and Delivery

Delivery and dispatch timeframes shown on the website are estimates for guidance and are not guaranteed unless specified.

Bagsmith Essentials is not liable for delays caused by carriers, customs, logistics issues or events outside our control.

Unless the law requires otherwise, ownership and liability pass to you once the items are handed to the carrier.

Section 6 – Intellectual Property

All elements of the Services, including trademarks, names, logos, text, images, graphics, videos, layout and design, are owned by Bagsmith Essentials, its partners or licensors and are protected by intellectual property law.

You have a limited, non-exclusive, non-transferable and revocable right to use the Services for personal and non-commercial use only.

Copying, distributing, changing or using content without written permission is strictly prohibited.

Section 7 – Optional Tools

We may offer access to third-party tools or features from time to time.

These tools are provided "as is" and "as available", with no warranties or guarantees.

Using such tools is at your own risk, and you are responsible for reviewing the terms that apply to those third-party services.

Section 8 – Third-Party Links

The website may have links to third-party websites or services.

Bagsmith Essentials does not control or oversee these external websites and accepts no responsibility for their content, availability or practices.

You access such websites at your own risk.

Section 9 – Relationship with Shopify

Bagsmith Essentials uses Shopify to run its online store and deliver the Services.

However, all transactions on this website are between you and Bagsmith Essentials only.

By using the Services, you acknowledge that Shopify is not responsible for product sales, order handling, support, or any claims from transactions on this website.

To the extent the law allows, you agree to release Shopify from any liability related to your use of the website.

Section 10 – Privacy

Personal data collected through the website is handled in accordance with our Privacy Policy and, where applicable, Shopify's policies.

By using the Services, you understand that your data may be processed, stored or moved by Shopify and its partners, potentially outside your country.

Section 11 – Feedback

If you submit ideas, suggestions, reviews or other content ("Feedback"), whether we ask for it or not, you give Bagsmith Essentials a worldwide, permanent, royalty-free right to use, reproduce, modify and distribute that content.

You confirm that your Feedback does not violate anyone else's rights and that you have the right to share it.

Section 12 – Errors, Inaccuracies and Omissions

We may occasionally find errors or inaccuracies in product information, pricing, offers or availability.

Bagsmith Essentials has the right to correct such information, update content or cancel orders at any time without advance notice.

Section 13 – Prohibited Uses

You agree not to use the Services:

– for illegal purposes
– to commit fraud
– to violate intellectual property rights
– to spread malicious software
– to misuse personal information
– to compromise website security

Breaking these rules may result in suspension or loss of access.

Section 14 – Termination

We may suspend or end access to the Services at any time, without notice, if these Terms are broken or if access is deemed unsuitable.

All obligations from before termination remain in effect.

Section 15 – Disclaimer of Warranties

Unless the law requires it, the Services and products are offered "as is" and "as available", without any kind of warranty.

We do not promise uninterrupted, secure or error-free service.

Section 16 – Limitation of Liability

To the fullest extent allowed by law, Bagsmith Essentials is not liable for indirect or consequential damages from using the Services or products.

Nothing in these Terms removes liability where removing it would violate the law.

Section 17 – Indemnification

You agree to defend and hold harmless Bagsmith Essentials, Shopify, and their partners, affiliates and service providers against any claims from your breach of these Terms or misuse of the Services.

Section 18 – Severability

If any part of these Terms is found invalid or unenforceable, the rest will stay in full effect.

Section 19 – Entire Agreement

These Terms, along with referenced policies, make up the full agreement between you and Bagsmith Essentials about using the Services.

Section 20 – Assignment

You cannot assign or transfer your rights under these Terms without written consent.

Bagsmith Essentials can assign or transfer its rights and obligations freely.

Section 21 – Governing Law

These Terms are governed by French law.

Any disputes fall under the jurisdiction of the competent French courts, subject to applicable consumer protection laws.

Section 22 – Headings

Section headings are for reference only and do not impact interpretation.

Section 23 – Changes to These Terms

We may update these Terms at any time by posting a new version on the website.

Using the Services after an update means you accept the new Terms.

Section 24 – Contact Details

Website: Bagsmith Essentials — bagsmith-essentials.com
Company name: VLT COMPAGNIE
Address: 1 rue Marguerin, 75014 Paris, France
Email: support@bagsmith-essentials.com
Phone: +44 7488 863524
Company registration number: 99144936400017

Customer support is available by email from Monday to Friday, 9:00 am to 5:00 pm (GMT).
Most enquiries are answered within 48 business hours.